What information should we offer to get a quote?
If you have a layout or house plan drawing, please send it to us. If not, please provide the floor-to-floor height and the dimensions of the stairwell/opening.
Do you have experience with international building codes?
Yes, we have completed residential projects in over 40 countries, so we are well-versed in various international building codes and standards.
Is the installation process difficult to do ourselves?
Our products are designed for easy installation and require no welding. We are 100% confident you can install them without professional assistance.
Do you provide installation guides or technical drawings?
We provide detailed installation manuals and technical drawings. If further clarification is needed, we can also provide step-by-step installation videos.
What kind of guarantee do you offer?
Our products come with a 3-year guarantee. All fittings can be replaced free of charge within this 3-year period if any issues arise.
Can dimensions and styles be customized?
Yes, all products can be customized according to your specific architectural requirements, including size, finish, and decorative elements.