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Frequently Asked Questions
Can you provide samples?
If it is a small sample or material sample, we can provide it for free. For customized products, we charge a sample and shipping fee, which is 100% refundable when bulk orders are placed.
How long is the delivery time?
Production is arranged upon deposit receipt. Stock items are delivered within 2 days. Standard production usually takes 20-25 days. Large or urgent orders can be negotiated.
How is the quality and price balanced?
While ensuring top-tier quality, we provide competitive pricing based on your specific requirements and technical specifications.
Do you offer OEM or ODM services?
Yes, we warmly accept both OEM and ODM orders to meet your specific branding and design needs.
Can you assist with purchasing other products?
Certainly. We provide customers with a one-stop service, including the purchase and consolidation of other product types into your container.
What information is needed for an inquiry?
Please provide sizes, panel thickness, order quantities, and any special accessory requirements. If you're unsure, we can recommend options based on your local market.
ScotiaFire Doors
