FAQ
Can different colors and models be mixed together in one order?
Yes, mixed colors and models are acceptable. We typically suggest 3-6 models in one 20GP or 40HQ container.
Can you make the door according to our specific drawings?
Yes, we can. Customers should send us the drawing for checking first, then we will provide a correct production drawing for your approval.
What is your policy for samples?
For small samples, we can offer them for free. For complete doors, we charge based on the actual situation but will refund the sample charge if you place a bulk order later.
What special services do you provide?
We provide overseas installation services and customization based on project schedules, including specific sizes, colors, and material requirements.
How does the ordering and delivery process work?
Delivery time is about 20-35 days. After confirming specs and approval of drawings/invoices, a 50% deposit starts production. We provide video/photo inspections before the final balance and shipping.
Do you maintain stock for immediate purchase?
We stock American standard hollow metal doors and frames. However, specialized or customized project orders are arranged specifically according to size, color, and lock type requirements.