?
Frequently Asked Questions
Do you provide samples? How long does it take?
Yes, we provide samples of our standard products for evaluation. Custom samples can be produced upon request once details are confirmed. Sample lead time is typically 3-7 days.
Can you produce custom designs and sizes?
Yes, absolutely! OEM and ODM are our core services. We encourage you to send us your technical drawings or samples. Our engineering team will ensure it meets your exact specifications for size, style, and function.
What is your minimum order quantity (MOQ)?
For standard products, our MOQ is typically low. For custom-designed items, the MOQ will depend on the specific process and tooling required. We are flexible for both boutique projects and large-scale production.
What is your production lead time?
Lead time varies based on order: For standard items, 15-25 days after confirmation; for custom items, 20-35 days after sample approval.
What are your payment terms?
In general, we accept 30% T/T deposit and balance payment before shipment. For large orders, we can discuss optimized payment methods.
What are your main advantages?
We offer over 20 years of hardware experience, strict quality control procedures, 75% automation in productivity, and rapid delivery options alongside excellent after-sales service.
ScotiaFire Doors
