Frequently Asked Questions
Q1: Are you an OEM manufacturer?
Yes, we operate a vertically integrated manufacturing facility. Our in-house R&D and production capabilities ensure competitive pricing with strict quality control.
Q2: What is your production lead time?
Stock items typically take 2-5 working days. Custom orders range from 15-20 working days upon receipt of deposit and technical confirmation.
Q3: What payment terms do you accept?
Standard terms involve a 30% advance payment via T/T to initiate production, with the remaining 70% balance payable against the BL copy.
Q4: What is your Minimum Order Quantity (MOQ)?
Our standard MOQ for security doors is 100 units, while fire-rated doors require a minimum of 50 units.
Q5: Can we combine multiple SKUs in one container?
Mixed container loading is permitted as long as each SKU meets individual MOQ requirements and the total volume meets standard container specifications.
Q6: Which shipping ports do you utilize?
Primary loading takes place at major international ports including Ningbo and Shanghai, providing daily departures to global destinations.