Q1: Can different colors and models be mixed in one order?
Yes, mixed colors and models are acceptable. We suggest 3-6 models in one 20GP or 40HQ container.
Q2: Can you manufacture doors according to custom drawings?
Yes, we can. Customers should send the drawing for our technical team to check first, then we will provide the correct drawing for production approval.
Q3: What is your policy for samples?
For small samples, we can offer them for free. For complete doors, we charge based on the actual situation, but the cost is refunded if you place a bulk order next time.
Q4: What special services do you provide?
We offer overseas installation services and customized technical project solutions.
Q5: What is the ordering process and delivery time?
Delivery takes about 20-35 days. After understanding your specific requests, we issue solutions, invoices, and drawings for approval. Production starts after a 50% deposit, and the balance is collected after inspection and before shipping.
Q6: Do you maintain stock of products?
We stock standard hollow metal doors and frames. However, most project-specific orders requiring custom sizes, colors, or lock types are arranged through our production schedule.