Frequently Asked Questions
Can customers order different colors and models in one order?
Surely yes. Mixed colors and models are acceptable. For one 20GP we suggest 3-4 models, and for one 40HQ we suggest 5-6 models.
What's your policy for samples?
For small samples, we can offer them for free. For complete doors, we charge based on the actual situation, but we will refund the sample charge if you place an order next time.
What's your special service?
After finishing production, we will send customers production photos. Once confirmed and the balance is paid, we provide loading details and pictures for your reference.
Can you make the door according to our drawing?
Yes, we can. Customers should send us the drawing to check first, then we will discuss the technical details.
How about your warranty?
The warranty period is between two to five years.
What is your delivery time?
Many doors are in stock; please confirm with us before ordering. It typically takes 15-30 days for customized designs.